ETAPE is committed to protecting your privacy and ensuring that your personal information is handled with care. This policy outlines our obligations and explains how we collect, use, and manage your Personal Information.
We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). These principles govern how organisations handle personal information including its collection, use, disclosure, security, and disposal.
You may access a copy of the APPs via the Office of the Australian Information Commissioner at www.oaic.gov.au.
“Personal Information” refers to information or an opinion that identifies an individual.
This may include:
Any other details reasonably required to provide our services
We collect Personal Information in several ways, including through:
Third-party service providers
We cannot guarantee the privacy policies or practices of third-party websites or services.
We collect your Personal Information for purposes including:
Marketing and updates relevant to ETĀPE
We may also use your information for secondary purposes related to the primary purpose, where such use is reasonably expected. You may unsubscribe from marketing communications at any time by contacting us in writing.
Where appropriate, we will notify you of the reason for collection and how we intend to use your information at the time it is collected.
“Sensitive Information,” as defined in the Privacy Act, may include details such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, criminal history, or health information.
ETAPE only collects and uses Sensitive Information:
Where practical, we collect Personal Information directly from you. In some instances, we may receive information from third parties. When this occurs, we will take reasonable steps to ensure you are informed of the information provided to us.
Your Personal Information may be disclosed:
Your Personal Information is stored securely and protected from misuse, loss, unauthorised access, modification, or disclosure.
When your information is no longer required for the purpose for which it was collected, we will take reasonable steps to destroy or permanently de-identify it. Certain records may be retained for a minimum of seven (7) years to comply with professional or legal obligations.
You may request access to the Personal Information we hold about you, or request corrections where necessary. Please submit any access requests in writing.
ETAPE does not charge a fee for access requests; however, an administrative fee may apply for copies of your information. Identification may be required to verify your request and protect your privacy.
We aim to ensure the Personal Information we hold is accurate and up to date. If you believe any details are incorrect or incomplete, please contact us promptly so we may amend our records.
This policy may be updated periodically. The latest version will always be available on our website.
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us:
We will respond to all queries as promptly as possible.
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